Home / Terms & Conditions / Privacy Policy

TERMS & CONDITIONS 

In these Terms and Conditions, "we", "us", "our" or "Groomer Select" means GROOMER SELECT PTY LTD (ABN 89 604 210 291).

Permission to use this website is conditional upon your acceptance and compliance with the terms, conditions and disclaimers as set out below (the "Terms and Conditions"). You should read them now.

If you don't agree to these Terms and Conditions in their entirety, please do not use this website.

Groomer Select reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide, and be bound, by the Terms and Conditions so amended.

Your use of this website constitutes your agreement to these Terms and Conditions, which form a legally binding contract between you and GROOMER SELECT PTY LTD (ABN 89 604 210 291).

Use of Website

You may only use this website for lawful purposes and will not use it in a way that violates the rights of any third party.

You agree that the content contained within this website is intended only for your own personal, non-commercial use and you may only download, print or use content for this purpose.

You must not, without written consent from Groomer Select: copy, reproduce, modify, distribute, imitate, publish, commercially exploit or link into this website.

Governing Law

Groomer Select operates this website from its offices in Australia and the laws of the State of Queensland govern these Terms and Conditions.

Copyright, Trademarks and Ownership of Rights

The copyright, trademarks and other intellectual property rights contained within this website are owned by, or licensed to, Groomer Select. Any use or misuse of them is forbidden.

Disclaimer/Limitation of Liability

Your use of this website is at your own discretion.

Groomer Select makes no warranties or representations about this website and accepts no responsibility for any loss suffered by you, or anyone else, in connection with the use of this website or its content.

We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website or the content contained within it. Where liability cannot be excluded, any liability incurred by Groomer Select in relation to the use of this website or its content, is limited as provided under the Australian Consumer Law.

Third-Party and Other Websites

This website contains links to other websites and social media sites (“Linked Sites”) which are not operated by Groomer Select. Your use of any Linked Sites will be subject to the terms of use and policies contained within each such site and Groomer Select will not be responsible or liable for any damage caused by their use.

Damage to Computer or Other Devices

We take all reasonable care to ensure our website is free from viruses or other dangerous content, however, cannot guarantee that your use of this website will not cause damage to your computer or other devices.

It is your responsibility to make sure that you have the proper equipment and virus protection to use this website safely.

Website Changes or Unavailability

We will not accept responsibility if this website is unavailable to you as a result of computer downtime, malfunction or other factor/s beyond our control.

From time to time, we may also restrict access to some parts, or all, of this website.

 

PRIVACY POLICY

Your privacy is very important to us and we will always act to protect your information.

Groomer Select will not forward, or sell, information that can be used by others to identify you.

If you send us an email, register as a member or trade customer, or place an order, we will retain the information provided by you and may use it to respond to your relevant reason for contact. We may also forward future promotional materials, which you may unsubscribe from, to the addresses provided by you.

If you have any further questions about privacy policies, please contact us.

Shopify

Shopify Inc. host our website and provide us with the online e-commerce platform that allows us to sell our products to you.

Your data is stored on a secure server behind a firewall in Shopify’s data storage, databases and the general Shopify application and we may view certain information stored whenever we access the Shopify application.

Shopify’s Terms of Service and Privacy policies are available on their website (https://www.shopify.com).

Shopify Payments

Our direct payment gateway is operated by Shopify Inc. and, if you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
Shopify’s Terms of Service and Privacy policies are available on their website (https://www.shopify.com).

 

ORDERING & WARRANTY

Online Shopping

When you order products online, you are confirming that you are of the required legal age and that the information you have provided to us is true and accurate.

We take reasonable care to ensure product images are as accurate as possible; however, what you see may vary depending on your monitor, computer equipment or device. If you are unhappy with your purchase, please refer to our Shipping and Returns Policy.

Orders

All orders and payments are calculated and processed in Australian Dollars (AUD). Please refer to our Shipping and Returns Policy for included and excluded amounts based on your location.

We reserve the right to limit the sale of products to reasonable quantities and to accept, or reject, an order for any reason including unavailability of product; error in price, image or product description; or error in your order.

This also applies to orders where payment has been made. In such cases, we will refund all amounts paid by you in full.

Product Warranty

The Australian Consumer Law sets out laws and requirements in Australia in relation to warranties against defects. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Where the manufacturer of any product you have bought from us provides a manufacturer's warranty that warranty is in addition to your other rights and remedies under law in relation to those goods.

The warranty given by the manufacturer is not a warranty given by Groomer Select, however, if you wish to make a warranty claim, and it is not clear from the manufacturer's warranty as to who you should contact or how to process a claim, you can contact and we will attempt to assist you.

In any event, to be valid, any claim you may wish to make against any manufacturer's warranty would need to be within the warranty period stated by the manufacturer as that period within which a defect to which the warranty relates must appear.