Terms & Conditions

In these Terms and Conditions, "we", "us", "our" or "Groomer Select" means GROOMER SELECT PTY LTD (ABN 89 604 210 291).

Permission to use this website is conditional upon your acceptance and compliance with the terms, conditions and disclaimers as set out below (the "Terms and Conditions"). You should read them now.

If you don't agree to these Terms and Conditions in their entirety, please do not use this website.

Groomer Select reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide, and be bound, by the Terms and Conditions so amended.

Your use of this website constitutes your agreement to these Terms and Conditions, which form a legally binding contract between you and GROOMER SELECT PTY LTD (ABN 89 604 210 291).

 

Use of Website

You may only use this website for lawful purposes and will not use it in a way that violates the rights of any third party.

You agree that the content contained within this website is intended only for your own personal, non-commercial use and you may only download, print or use content for this purpose.

You must not, without written consent from Groomer Select: copy, reproduce, modify, distribute, imitate, publish, commercially exploit or link into this website.

 

Governing Law

Groomer Select operates this website from its offices in Australia and the laws of the State of Victoria govern these Terms and Conditions.

 

Privacy Policy

Your privacy is very important to us and we will always act to protect your information. Your agreement to these Terms and Conditions will be considered your acknowledgement that you have read, understood and agreed to our Privacy Policy.

 

Copyright, Trademarks and Ownership of Rights

The copyright, trademarks and other intellectual property rights contained within this website are owned by, or licensed to, Groomer Select. Any use or misuse of them is forbidden.

 

Disclaimer/Limitation of Liability

Your use of this website is at your own discretion.

Groomer Select makes no warranties or representations about this website and accepts no responsibility for any loss suffered by you, or anyone else, in connection with the use of this website or its content.

We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website or the content contained within it. Where liability cannot be excluded, any liability incurred by Groomer Select in relation to the use of this website or its content, is limited as provided under the Australian Consumer Law.

 

Third-Party and Other Websites

This website contains links to other websites (“Linked Sites”) which are not operated by Groomer Select.

Your use of any Linked Sites will be subject to the terms of use and service contained within each such site and Groomer Select is not responsible for the information contained in any Linked Sites and will not be responsible or liable for any damage caused by their use.

 

Damage to Computer or Other Device

We take reasonable care in ensuring our website is free from viruses or other dangerous content, however, cannot guarantee that your use of this website will not cause damage to your computer or other devices.

It is your responsibility to make sure that you have the proper equipment and anti-virus software to use this website safely.

 

Website Changes or Unavailability

We will not accept responsibility if this website is unavailable to you as a result of computer downtime, malfunction or other factor/s beyond our control.

From time to time, we may also restrict access to some parts, or all, of this website.

 

Online Shopping

When you order products online, you are confirming that you are of the required legal age and that the information you have provided to us is true and accurate.

We take reasonable care to ensure product images are as accurate as possible; however, what you see may vary depending on your monitor, computer equipment or device. If you are unhappy with your purchase, please refer to our Returns Policy.

 

Orders

We reserve the right to limit the sale of products to reasonable quantities and to accept, or reject, an order for any reason including unavailability of product; error in price, image or product description; or error in your order.

This also applies to orders where payment has been made. In such cases, we will refund all amounts paid by you in full.

 

Prices

All prices and charges displayed on this website:

  • Are in Australian Dollars (AUD)
  • Are inclusive of the Australian GST (applied at the rate of 10%)
  • Assume orders are paid for and delivered within Australia

They exclude any and all foreign taxes, VAT, customs, excise and any other duties. Please contact us, prior to ordering, if you wish to order from any other country.

 

Payment

All orders and payments are calculated and processed in Australian Dollars (AUD).

We accept payment by MasterCard, Visa or Direct Bank Transfer and payment must be made in full at the time of placing your order.

Should you make payment from an international account, your bank or credit card provider will determine the exchange rate you will be charged and may also charge you international transaction fees.

 

Cancelling an Order

Please contact us immediately on any business day between 9am and 5pm (AEST) and, provided your order has not been dispatched, it will be cancelled.

In the event your order has been dispatched, please refer to our Returns Policy.

 

Delivery

All prices include delivery by Australia Post to addresses within Australia.

Please refer to our Shipping Policy for full details.

 

Faulty or Damaged Products

Please refer to our Returns Policy.

 

Product Warranty

The Australian Consumer Law sets out laws and requirements in Australia in relation to warranties against defects. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Where the manufacturer of any product you have bought from us provides a manufacturer's warranty that warranty is in addition to your other rights and remedies under law in relation to those goods.

The warranty given by the manufacturer is not a warranty given by Groomer Select, however, if you wish to make a warranty claim, and it is not clear from the manufacturer's warranty as to who you should contact or how to process a claim, you can contact us and we will attempt to assist you.

In any event, to be valid, any claim you may wish to make against any manufacturer's warranty would need to be within the warranty period stated by the manufacturer as that period within which a defect to which the warranty relates must appear.

 

Notices

Groomer Select may give notice to you by electronic mail or conventional mail to your address as contained in your order.

You may give notice to Groomer Select by reply email or via our website here.

 

Termination

If you breach these Terms and Conditions, we reserve the right to immediately suspend, terminate or limit your access to this site. A notice to this effect will be sent to you as outlined above.

 

Comments, Suggestions and Feedback

Our business is built on the satisfaction of our customers and your feedback on our products and service, and even suggestions for future products, is warmly welcomed. Please contact us anytime.