Home / Shipping Policy

Countries

Groomer Select accepts orders from, and delivers to, addresses in Australia and selected International countries as listed in our currency selector.

Currency

  • Prices for shipping, and all products, are set to Australian Dollars (AUD).
  • International customers have the option to view prices and shipping charges, and make payment, in their local currency (based on the current exchange rate applied by Shopify).

Australian Orders

  • Orders of $125 or more are eligible for FREE Standard Shipping, or discounted Express Shipping rates.
  • Rates for Standard and Express Shipping options will be shown at checkout.
  • Order values are calculated and processed in Australian Dollars (AUD) and include Australian GST.

International Orders

  • Rates for Standard and Express Shipping options will be shown at checkout.
  • Order values are calculated and processed in your local currency.
  • Customer is responsible for any customs charges, taxes or duties that may be payable within the destination country.
  • Please be aware international, cross border deliveries are subject to opening and inspection by Customs authorities.

Delivery times and tracking

  • Orders are typically packed and shipped within one (1) business day of your payment being processed.
  • Shipments are sent via Australia Post, or selected Courier service, to your nominated shipping address.
  • We will send you an email notification to track progress of your delivery.
  • Delivery times are estimates only, as provided by our shipping provider, and Groomer Select cannot guarantee these estimated delivery times.
  • Confirmation of delivery by the provider will be considered proof of your receipt of goods.



Edited 28 September, 2023.